Last Updated: January 2025
At Nikdha Financial Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.
1. Information We Collect
Personal Information:
- Name, address, phone number, email address
- Date of birth, gender, marital status
- Employment details and income information
- Identity documents (PAN, Aadhaar, etc.)
- Bank account and financial information
Technical Information:
- IP address and browser information
- Device information and operating system
- Website usage patterns and preferences
- Cookies and similar technologies
2. How We Use Your Information
We use your information for the following purposes:
- Loan Processing: To facilitate loan applications and connect you with suitable lenders
- Communication: To provide updates on your application status and relevant offers
- Verification: To verify your identity and creditworthiness
- Service Improvement: To enhance our services and user experience
- Legal Compliance: To comply with regulatory requirements and legal obligations
- Marketing: To send relevant financial product information (with your consent)
3. Information Sharing
We share your information with:
- Partner Banks & NBFCs: To process your loan applications
- Credit Bureaus: To check and report credit information
- Verification Agencies: To verify documents and information
- Legal Authorities: When required by law or court orders
- Service Providers: Third parties who assist in our operations (under strict confidentiality)
We do not sell your personal information to third parties for their marketing purposes.
4. Data Security
We implement comprehensive security measures:
Technical Safeguards
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits
- Access controls and authentication
Administrative Safeguards
- Employee training and awareness
- Limited access on need-to-know basis
- Background checks for staff
- Confidentiality agreements
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
- Access: Request copies of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your data (subject to legal requirements)
- Portability: Receive your data in a readable format
- Opt-out: Unsubscribe from marketing communications
- Complaint: File complaints with relevant authorities
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically:
- Active Applications: Duration of loan processing and servicing
- Completed Applications: As required by banking and financial regulations
- Marketing Data: Until you opt-out or request deletion
- Legal Requirements: As mandated by applicable laws
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email. Your continued use of our services after such updates constitutes acceptance of the revised policy.
Contact Us
For any privacy-related questions, concerns, or requests, please contact us:
- Email: loans@nikdha.in
- Phone: +91-9133044442
- Address: 1st Floor, Above Airtel Store,
IB Chowrastha, Karimnagar, TG - 505001
- Response Time: Within 30 days